Monitoring and uptime checks
Monitoring and uptime checks detect outages and bottlenecks before they affect your customers or revenue.
Early warning signs
Without monitoring, organisations often hear about outages from their customers. Many problems show early signs: full disks, rising response times, expiring certificates.
Monitoring scope
availability of key functions, from several locations
response and loading times
SSL certificate and domain expiry
CPU, memory and disk space
application errors, for example in forms, checkout or interfaces
backups and scheduled tasks
Alerting
Thresholds are set so that real problems are reported immediately and false alarms stay rare. Critical alerts reach our team and, if you wish, your IT department. An optional status page informs users during incidents.
Approach
Together we define the business-critical functions, such as checkout, log-in or the enquiry form, and check them specifically. Response times and responsibilities are set out in the contract.
Regular reports show availability and bottlenecks and help justify infrastructure investment.