UX audits for existing websites
A UX audit shows which improvements to your existing website will pay off most.
Background
A UX audit traces falling enquiries, high bounce rates or heavy support volumes to their causes. It also shows whether targeted optimisation is enough or a relaunch is needed.
What we check
User flow: whether users find their key tasks, on mobile too.
Structure and navigation: whether content is grouped logically and clearly labelled.
Conversion barriers: where users abandon forms or checkouts.
Content: whether copy is clear, current and right for the audience.
Accessibility and loading time: WCAG 2.2 AA spot checks and Core Web Vitals measurements.
Method
We combine an expert review based on usability heuristics with your web analytics data. Short usability tests with real users answer open questions. The scope ranges from the key user paths to every page type.
Approach
Clarify goals, audiences and key user paths.
Analyse the site and its data.
Document each finding with screenshot, assessment and recommendation.
Discuss the results with your team.
Outcome
You receive an action plan ranked by impact and effort. Quick wins can start at once. Larger issues feed into relaunch planning.