UX design for complex web applications
UX design for portals, customer areas and business applications lets people work in them quickly and safely every day.
Background
In portals and admin screens, people often work for hours. Every unnecessary click costs time and invites mistakes. Good UX cuts training time and support requests.
What sets these applications apart
Many roles: case handlers, managers and admins need their own views and permissions.
Large data sets: tables, filters and search stay clear at any volume.
Multi-step processes: applications and approvals need clear steps and a way to save progress.
Security: two-factor authentication and permissions that remain easy to use.
Approach
Watch people at work and record their key tasks.
Map out flows and structure in wireframes.
Test clickable prototypes with real users.
Build a component system for tables, forms and dialogs.
Develop the application and refine it based on real usage.
Design and engineering in one team
We build the applications ourselves with tools such as Laravel or Svelte, so every design idea is checked for feasibility from the start. Accessibility to WCAG 2.2 AA is planned in from day one. It is mandatory for many portals and helps everyone, for example through keyboard operation.